FAQ

WHO ARE YOU AND WHAT IS THIS SHOP ABOUT?

This is the successor of bowsertattoos’ online shop that we started in 2020 when the pandemic hit. We realized that some of Bowser’s friends also had no time on their hands to distribute their designs and decided to lend them a hand.

CAN I BUY A TATTOO?

You can not buy tattoos at our store. But we have links to the booking forms of each tattoo artist at the end of their About Pages. There you can file a request and see if they are planning to come to a place near you in the future.

DO YOU HAVE A STORE WHERE I CAN SEE YOUR STUFF FOR REAL?

It’s not really a store but you can have a look at and buy most of our products at The Rose of the Airport Shop in Berlin Neukölln. It’s the studio of bowsertattoos and a kind of creative workspace. It's open Wed-Fri 16-19 and Sa 12-18. Happy to meet you there!

HOW IS YOUR STUFF PRODUCED?

Printing and stitching are done in Berlin. We emphasize that we do mechanical screenprints instead of digital ones because we find them superior in looks, quality and durability.

As far as possible we try to use sustainably and fair produced garments.

WHERE DO YOU SHIP AND HOW MUCH DOES IT COST?

We ship worldwide from Germany to almost all locations. Pricing is individually calculated depending on destination and weight. More details here.

HOW LONG DOES DELIVERY TAKE?

Within Germany usually 2-5 days. Internationally usually 3-12 days, depending on distance and time of the year.

CAN I CANCEL OR CHANGE MY ORDER?

If you want to cancel or change your order, please write an e-mail as soon as possible to info@sad-shop.com. As long as your item hasn’t been shipped, it’s possible.

CAN I RETURN THE ITEMS I BOUGHT?

Yes, you can return any item within 14 days. Please note that we can not cover the cost of returns. You can send it back to the following address:

BWSRShop - Graefestr. 77 - 10967 Berlin

Please send us an e-mail to info@sad-shop.com if you want to return an item or use the contact form.

I RECEIVED A WRONG / DAMAGED / NO ITEM. WHAT DO I DO?

Please send us an e-mail to info@sad-shop.com, include a photo of the item and we will try to make things good.